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ALL INFORMATION FOR ADR PROFESSIONALS AT A GLANCE!
ADR practitioners are arbitrators, conflictcoaches, mediators, and negotiators. ADR Register certifies ADR practitioners and ADR legal entities (companies, organizations, professional bodies, associations, co-operating groups etc.). ADR is the abbreviation for Alternative Dispute Resolution. ADR offers smart, time- and cost effective processes in order to prevent or settle conflicts and disputes.
  • CLICK HERE for the application form and apply now for certification with ADR Register. The process is smooth and we are there to assist you!
  • CLICK HERE to read and to download all documents and rules of ADR Register
  • CLICK HERE for our general information sheet and read more about ADR Register
  • CLICK HERE for our fees (price list). Yes, we are affordable!
ADR REGISTER: RELIABLE, SOLID, INDEPENDENT, INNOVATIVE
  • Active since 2011, non-profit organization, only active as a certification body
  • Certifying professionals and their companies/organizations as the core activity
  • Criteria apply to everyone, are the same for everyone
  • No favoritism, no political influences, no dependence on capricious administrative organizations
  • Not a member organization, professional body, branch/sectoral/industry organization
  • Not a training provider. Training providers can be accredited. Training programs can be recognized
  • Affordable, effective & targeted
  • Approachable, we work from the Netherlands and South Africa
  • Local, national and international significance and acceptance/entrance
  • ISO 9001 certified by Lloyds Register, supervision from ICC Council
  • Accredited by the International Mediation Institute (IMI) as a Qualifying Assessment Program (QAP)
  • ADR Register is part of Global Network Group
ADR REGISTER CERTIFICATION EXPLAINED
  • As independent certification body, ADR Register offers certification for individual practitioners and legal entities (companies, organizations, associations, professional bodies, co-operating groeps etc.). All our certification processes are based on the international ISO norms.
  • ADR Register holds the certification scheme ADR International Conflictnavigator®
  • Within the certification scheme, ADR Register distinquishes main scopes, sub-scopes, sub-types, and levels.
OUR MAIN SCOPES (click on the main scope to read and download the admission/entry requirements)
OUR SUB-SCOPES (click on the sub-scope to read and download the admission/entry requirements)
OUR SUB-TYPES

ADR Register distinguishes different sub types. Sub types can be linked to criteria that the practitioner must meet and against which ADR Register tests. A practitioner is not required to register under a sub type.

Examples of sub-types are:

  • Auditor
  • Mentor
  • Trainer
  • Language specialisms
  • Knowledge- or skills based specialisms
OUR LEVELS

Experienced based levels

  • associate certified
  • full certified

Disciplinary based levels

  • suspended
  • expelled/revoked

Awarding based levels

  • honorary practitioner
  • practitioner of excellence
    CONTINUING PROFESSIONAL DEVELOPMENT (click on the document to read and download)

    All practitioners are obliged to meet the CPD requirements.

      COMPLAINT HANDLING

      ADR Register has a complaint handling system that focuses on handling grievances, complaints, and disputes against and between practitioners.

      The system aims to:

      • ensure customer satisfaction and
      • take improvement measures based on the indications and results received.

      Our core premise is:

      • Grievances, complaints, and disputes are prevented
      • In the unlikely event that complaints, complaints or disputes do arise, the handling is done in a manner that is in accordance with the nature and principles of Alternative Dispute Resolution (ADR), so that all parties involved in the context of the issue are in any case sufficiently feeling heard and taken seriously.
      • Click here to read more about our system for complaint handling.
      OUR FEES - PRICELIST

      ADR Register is a non-profit organization. Our fees are fair and affordable.

      • Click here to experience and download our fees and pricelist.
      WHAT IS CERTIFICATION
      Certification is the awarding of a quality mark (certificate) to individuals and companies/organizations based on an independent audit process (admission audit), against previously known and public criteria, which are the same for everyone. Every admission audit is reproducible/verifiable. Our certificate holders are found and made visible in the public register https://adr-register.com and may be sublisted in one or more other sub-registers.
      WHAT IS THE PURPOSE OF CERTIFICATION
      ADR Register certification aims to:
      • Provide clarity, certainty, and guarantees to the market (clients) and other stakeholders (such as governments, professional, branch & sectoral organizations, insurers) with regard to the certificate holder's knowledge, skills, reliability, and integrity.
      • Assigning tasks, roles, professions, and powers to the certificate holder, linked to identified work- and business processes/procedures.