|FINAL TERMS SKILLSTEST MEDIATOR|
|Version: August 2016|
|The candidate is able to apply all aspects of the mediation process and techniques in a professional way as well as make all involved parties familiar and comfortable with these processes.
|The candidate designs his way of communication between parties in such a way that (1) safety is the number priority, (2) respect is shown with all involved parties, (3) room for change is made, (4) new insights are created, (5) obstacles to reaching the end goal are eliminated and (6) progress is made.
|The candidate is, in a professional way, (1) able to conduct and complete negotiations with all involved parties about terms and conditions with respect to participation in the mediation process and (2) able to stimulate negotiations with parties as well as guide parties through negotiations and then complete these negotiations.
|The candidate (1) applies all legal conditions and demands which correspond with the law that applies to him/her in relation to the accepting of a mediation assignment and the execution of the accepted mediation assignment and (2) makes sure that involved parties are aware of the legal aspects of the mediation process as well as substantive knowlegde of the dispute and conflict.
|PERSONAL HANDLING AND PROFESSIONAL ATTITUDE
|The candidate is (1) aware of the (necessary) commercial and business aspects of his/her/the mediation office, (2) a decisive process manager who upholds all mediation related processes and gives parties a sense of personal leadership, (3) physically and mentally able to conduct mediation sessions, (4) is professional and knowledgable, (5) able to cope with emotions and non-functional behaviour as well as the occurance of third parties, (6) enthousiastic and stimulating towards all parties and the mediation process itselves.
|TESTABLE ELEMENTS SKILLS TEST ADR.NL.0350 0360 0370 MEDIATOR|
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