ADR.INT.0370 skills test mediator | mentor assessment

ADR.INT.0370 MENTOR ASSESSMENT MEDIATOR
Version: May 2018
CLICK HERE for the requirements of the skills test mediator
APPOINTING YOUR MENTOR-ASSESSOR
  • The appointment of the mentor-assessor must be approved by ADR Register.
  • Most agencies offer mentor services and can assist you in this regard.
  • You must make your own agreement with the mentor-assessor and make agreements about time investments, fees, costs and other aspects. We recommend that you confirm and document your agreement in a mentor-contract/agreement.
YOUR 5 PERSONAL AUDIT MOMENTS
You supply your mentor with the following audit files and documents:
AUDIT MOMENT 0: BEFORE STARTING
  • Curriculum vitae
  • Chamber of commerce extract
  • Copy of your personal certificate of competence (associate mediator)
  • Business plan for the next upcoming 2 years including your personal goals / targets related to mediation
  • Overview of your personal expectations of this mentoring period / process
AUDIT MOMENT 1: WITHIN 6 MONTHS AFTER STARTING
  • overview of handled mediation client assignments
  • overview of acquired CPD points
  • SWOT analysis of your mediation company including your personal mediation knowledge & skills
  • Plan of improvement including intended improvements made based on your SWOT analysis
  • Specific questions for your mentor
AUDIT MOMENT 2: WITHIN 1 YEAR AFTER STARTING
  • Overview of handled mediation client assignments
  • Overview of acquired CPD points
  • Results and self-reflection based on handled client assignments and client satisfaction research. Research must come from at least two clients.
  • New plan of improvement including intended improvements made due to customer research and self-reflection
  • Specific questions for your mentor
AUDIT MOMENT 3: WITHIN 18 MONTHS AFTER STARTING
  • Overview of handled mediation client assignments
  • Overview of acquired CPD points.,
  • Result analysis based on your performance so far and both plans of improvements, SWOT analysis and your client satisfaction research
  • New plan of improvement including intended improvements made based on your result analysis
  • Specific questions for your mentor
AUDIT MOMENT 4: WITHIN 2 YEARS AFTER STARTING
  • Overview of handled mediation client assignments
  • Overview of acquired CPD points\
  • Self reflection on the full mentoring period
  • Business plan, including full commerical goals and your company/personal quality profile & ambitions
  • Specific questions your the mentor
PROCEDURE
  • You deliver the audit files and documents in time and online
  • There must be at least 5 personal / online meetings with your mentor-assessor
    • Meeting 1: Before the start of your mentor period
    • Meeting 2: within 8 months after starting
    • Meeting 3: within 14 months after starting
    • Meeting 4: within 20 months after starting
    • Meeting 5: within 26 months after starting
    • More meetings are voluntary not mandatory.
  • The mentor-assessor is required to make a report of all conversations.
  • ADR Register and the candidate receive their own copy of the report.
  • In the last report (meeting 5) a copy of the evaluation of this mentor-assessment must be added.
  • The final report must be signed by two witnesses. The mentor-assesor and the candidate must agree which two witnesses will sign
  • It is possible to change your mentor-assessor throughout the test period. It so: the candidate and the mentor-assessor make agreements about this and notify ADR Register.
ANONYMITY & CONFIDENTIALITY
  • Documents maybe anonymous
  • Global Network Group guarantees full confidentiality
  • If required a confidentiality agreement will be provided
PERMITTED LANGUAGES
  • Dutch
  • English
  • Other languages are allowed however have to be negotiated and will cost extra. The extra costs consists solely out of translator fees.
FORWARDING
  • Exclusively via email or another form of digital data transfer such as dropbox or we-transfer
  • Sending us your documents via regular post or cd is not permitted
RESULT
  • You will receive your results 1 month after uploading your exam documents / files