ADR.INT.0370 skills test mediator | mentor assessment
ADR.INT.0370 MENTOR ASSESSMENT MEDIATOR |
Version: May 2018 |
CLICK HERE for the requirements of the skills test mediator
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APPOINTING YOUR MENTOR-ASSESSOR |
- The appointment of the mentor-assessor must be approved by ADR Register.
- Most agencies offer mentor services and can assist you in this regard.
- You must make your own agreement with the mentor-assessor and make agreements about time investments, fees, costs and other aspects. We recommend that you confirm and document your agreement in a mentor-contract/agreement.
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YOUR 5 PERSONAL AUDIT MOMENTS |
You supply your mentor with the following audit files and documents:
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AUDIT MOMENT 0: BEFORE STARTING |
- Curriculum vitae
- Chamber of commerce extract
- Copy of your personal certificate of competence (associate mediator)
- Business plan for the next upcoming 2 years including your personal goals / targets related to mediation
- Overview of your personal expectations of this mentoring period / process
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AUDIT MOMENT 1: WITHIN 6 MONTHS AFTER STARTING
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- overview of handled mediation client assignments
- overview of acquired CPD points
- SWOT analysis of your mediation company including your personal mediation knowledge & skills
- Plan of improvement including intended improvements made based on your SWOT analysis
- Specific questions for your mentor
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AUDIT MOMENT 2: WITHIN 1 YEAR AFTER STARTING |
- Overview of handled mediation client assignments
- Overview of acquired CPD points
- Results and self-reflection based on handled client assignments and client satisfaction research. Research must come from at least two clients.
- New plan of improvement including intended improvements made due to customer research and self-reflection
- Specific questions for your mentor
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AUDIT MOMENT 3: WITHIN 18 MONTHS AFTER STARTING |
- Overview of handled mediation client assignments
- Overview of acquired CPD points.,
- Result analysis based on your performance so far and both plans of improvements, SWOT analysis and your client satisfaction research
- New plan of improvement including intended improvements made based on your result analysis
- Specific questions for your mentor
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AUDIT MOMENT 4: WITHIN 2 YEARS AFTER STARTING |
- Overview of handled mediation client assignments
- Overview of acquired CPD points\
- Self reflection on the full mentoring period
- Business plan, including full commerical goals and your company/personal quality profile & ambitions
- Specific questions your the mentor
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PROCEDURE |
- You deliver the audit files and documents in time and online
- There must be at least 5 personal / online meetings with your mentor-assessor
- Meeting 1: Before the start of your mentor period
- Meeting 2: within 8 months after starting
- Meeting 3: within 14 months after starting
- Meeting 4: within 20 months after starting
- Meeting 5: within 26 months after starting
- More meetings are voluntary not mandatory.
- The mentor-assessor is required to make a report of all conversations.
- ADR Register and the candidate receive their own copy of the report.
- In the last report (meeting 5) a copy of the evaluation of this mentor-assessment must be added.
- The final report must be signed by two witnesses. The mentor-assesor and the candidate must agree which two witnesses will sign
- It is possible to change your mentor-assessor throughout the test period. It so: the candidate and the mentor-assessor make agreements about this and notify ADR Register.
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ANONYMITY & CONFIDENTIALITY
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- Documents maybe anonymous
- Global Network Group guarantees full confidentiality
- If required a confidentiality agreement will be provided
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PERMITTED LANGUAGES
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- Dutch
- English
- Other languages are allowed however have to be negotiated and will cost extra. The extra costs consists solely out of translator fees.
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FORWARDING
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- Exclusively via email or another form of digital data transfer such as dropbox or we-transfer
- Sending us your documents via regular post or cd is not permitted
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RESULT
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- You will receive your results 1 month after uploading your exam documents / files
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