ADR.INT.0370 skills test mediator | mentor assessment

ADR.INT.0370 MENTOR ASSESSMENT MEDIATOR

Version: May 2018

CLICK HERE for the requirements of the skills test mediator

APPOINTING YOUR MENTOR-ASSESSOR

The appointment of the mentor-assessor must be approved by ADR Register. Most agencies offer mentor services and can assist you in this regard. You must make your own agreement with the mentor-assessor and make agreements about time investments, fees, costs and other aspects. We recommend that you confirm and document your agreement in a mentor-contract/agreement.

YOUR 5 PERSONAL AUDIT MOMENTS

You supply your mentor with the following audit files and documents:

AUDIT MOMENT 0: BEFORE STARTING

Curriculum vitae Chamber of commerce extract Copy of your personal certificate of competence (associate mediator) Business plan for the next upcoming 2 years including your personal goals / targets related to mediation Overview of your personal expectations of this mentoring period / process

AUDIT MOMENT 1: WITHIN 6 MONTHS AFTER STARTING

overview of handled mediation client assignments overview of acquired CPD points SWOT analysis of your mediation company including your personal mediation knowledge & skills Plan of improvement including intended improvements made based on your SWOT analysis Specific questions for your mentor

AUDIT MOMENT 2: WITHIN 1 YEAR AFTER STARTING

Overview of handled mediation client assignments Overview of acquired CPD points Results and self-reflection based on handled client assignments and client satisfaction research. Research must come from at least two clients. New plan of improvement including intended improvements made due to customer research and self-reflection Specific questions for your mentor

AUDIT MOMENT 3: WITHIN 18 MONTHS AFTER STARTING

Overview of handled mediation client assignments Overview of acquired CPD points., Result analysis based on your performance so far and both plans of improvements, SWOT analysis and your client satisfaction research New plan of improvement including intended improvements made based on your result analysis Specific questions for your mentor

AUDIT MOMENT 4: WITHIN 2 YEARS AFTER STARTING

Overview of handled mediation client assignments Overview of acquired CPD points\ Self reflection on the full mentoring period Business plan, including full commerical goals and your company/personal quality profile & ambitions Specific questions your the mentor

PROCEDURE

You deliver the audit files and documents in time and online There must be at least 5 personal / online meetings with your mentor-assessor Meeting 1: Before the start of your mentor period Meeting 2: within 8 months after starting Meeting 3: within 14 months after starting Meeting 4: within 20 months after starting Meeting 5: within 26 months after starting More meetings are voluntary not mandatory. The mentor-assessor is required to make a report of all conversations. ADR Register and the candidate receive their own copy of the report. In the last report (meeting 5) a copy of the evaluation of this mentor-assessment must be added. The final report must be signed by two witnesses. The mentor-assesor and the candidate must agree which two witnesses will sign It is possible to change your mentor-assessor throughout the test period. It so: the candidate and the mentor-assessor make agreements about this and notify ADR Register.

ANONYMITY & CONFIDENTIALITY

Documents maybe anonymous Global Network Group guarantees full confidentiality If required a confidentiality agreement will be provided

PERMITTED LANGUAGES

Dutch English Other languages are allowed however have to be negotiated and will cost extra. The extra costs consists solely out of translator fees.

FORWARDING

Exclusively via email or another form of digital data transfer such as dropbox or we-transfer Sending us your documents via regular post or cd is not permitted

RESULT

You will receive your results 1 month after uploading your exam documents / files